At My Travel Partner, operated by Daisy Travel Ltd, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it, how we use it, who we share it with and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or booking travel through us, you agree to the practices described in this Privacy Policy.

1. Who We Are

Daisy Travel Ltd ("we", "our", "us") is the data controller responsible for the personal information collected through this website.

Company: Daisy Travel Ltd

Trading Name: My Travel Partner

Email: reservations@mytravelpartner.co.uk

Telephone: 020 8841 5222

Registered Office: Daisy Travel Ltd. t/a My Travel Partner 301 Meridien House, 42 Upper Berkeley Street, London. W1H 5QL.

2. Information We Collect

Depending on the services you use, we may collect:

Personal Information

• Full name
• Postal address
• Email address
• Telephone number
• Date of birth
• Nationality
• Passport details
• Visa information (where applicable)
• Emergency contact details
• Frequent flyer numbers
• Special assistance requirements
• Dietary requirements (where relevant)
• Travel preferences

Booking Information

• Flight, hotel, cruise and holiday bookings
• Passenger names
• Booking references
• Travel dates
• Destination details
• Insurance information

Payment Information

Payments are processed securely by our authorised payment providers. We do not store your full payment card details on our website.

Website Information

When you visit our website we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on the website
• Cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

• Provide quotations
• Process travel bookings
• Arrange flights, hotels, cruises, tours and other travel services
• Manage existing bookings
• Contact you regarding your travel arrangements
• Provide customer support
• Process payments
• Prevent fraud
• Comply with legal obligations
• Improve our website and services
• Send marketing communications where you have consented or where permitted by law

4. Legal Basis for Processing

We process your personal information because:

• It is necessary to fulfil a contract with you.
• It is necessary to comply with legal obligations.
• It is in our legitimate business interests.
• You have provided your consent where required.

5. Sharing Your Information

To arrange your travel we may share your information with:

• Airlines
• Hotels
• Tour operators
• Cruise lines
• Car hire companies
• Insurance providers
• Airport transfer providers
• Visa processing companies
• Payment providers
• Technology providers supporting our booking systems
• Government authorities where required by law
• Border control and immigration authorities

As Daisy Travel Ltd operates as a travel agent and may fulfil bookings through Skylord Travel Plc, we may share your information with Skylord Travel solely for the purpose of administering your booking, issuing travel documents, meeting regulatory obligations and providing customer support.

We only share information necessary to provide the services you have requested.

6. International Transfers

As travel is an international service, your personal information may be transferred to countries outside the United Kingdom.

Where this occurs, we will ensure appropriate safeguards are in place to protect your information in accordance with UK data protection laws.

7. Marketing

If you have agreed to receive marketing communications, we may send you:

• Holiday offers
• Flight promotions
• Travel news
• Special offers
• Company updates

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

8. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Improve website performance
• Analyse visitor behaviour
• Measure advertising effectiveness

You can control or disable cookies through your browser settings, although some website functionality may be affected.

9. Keeping Your Information Secure

We use appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While no method of transmitting information over the internet is completely secure, we continually review our security procedures to help protect your data.

10. How Long We Keep Your Information

We only retain personal information for as long as necessary to:

• Complete your booking
• Meet legal and regulatory requirements
• Resolve disputes
• Maintain accounting records
• Protect against fraud

Retention periods may vary depending on the type of booking and applicable legal requirements.

11. Your Rights

Under UK GDPR you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (where applicable)
• Restrict processing
• Object to certain types of processing
• Request transfer of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

12. Third Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Daisy Travel Ltd

Trading as My Travel Partner

Email: Insert Email]

Telephone: Insert Telephone]

Address: Insert Registered Office]

14. Complaints

If you are unhappy with how we have handled your personal information, you have the right to complain to the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

Telephone: 0303 123 1113

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.

Any updates will be published on this page together with the revised "Last Updated" date.